FAQ

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If you need more information, feel free to contact us!
General Q
Warranty Q
PHONE SCREEN TYPE Q
MAGNETIC Type Q
ATTACHMENT Type Q
HANG Type Q
General Q
Warranty Q
PHONE SCREEN TYPE Q
MAGNETIC Type Q
ATTACHMENT Type Q
HANG Type Q

GENERAL Q

For now, our ANBAC products can be purchased on Amazon.

Currently, we are selling on Amazon only. However, if you’re interested in making a bulk order purchase for your institution, please don’t hesitate to contact us. Provide us with your institution’s name and the desired quantity of units, and we’ll be glad to assist you further.
For returns, please follow Amazon’s return and refund policy.
If you need assistance, don’t hesitate to contact us.
To receive a refund, follow Amazon’s return and refund policy.
If you need support, you can contact us.

Warranty Q

ANBAC offers a one-year warranty from the purchase date against defects in material or workmanship. This warranty excludes normal wear and tear, or damage from misuse or neglect. We will repair, replace, or refund the product’s purchase price at our discretion if it’s determined to be defective.
Our liability is limited to the product’s purchase price. We’re not responsible for incidental or consequential damages or implied warranties on the product. Specific legal rights may vary by jurisdiction.
To file a claim, contact us. with your order number. Depending on the issue, you may need to return the item at your cost or provide evidence of the defect through a photo to expedite the claim process. If denied, we’ll inform you and explain our decision.

PHONE SCREEN TYPE Q

After installation, activate “Settings > Display > Touch Sensitivity” and re-register your fingerprint.
Use a wet microfiber cloth. Avoid using organic solvents like alcohol or benzene.

MAGNETIC TYPE Q

Wash with water and dry using a microfiber cloth. Avoid organic solvents like alcohol or benzene.

ATTACHMENT TYPE Q

Apply the filter with the round hole at the top left corner; that’s our recommended front. For anti-glare, use it this way. To view sharp images, flip the filter.
Yes, you can use a paper cutter or scissors.
Clean with a wet microfiber cloth. Avoid organic solvents like alcohol or benzene.

HANG TYPE Q

The front side bears a QC mark on the bottom-right corner. Place this side towards you when using the filter.
Use a wet microfiber cloth. Avoid using organic solvents like alcohol or benzene.